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Travelocity Customer Care Contacts

2.5
Last updated May 7, 2012
Complaints
12
Resolved
6
Unresolved
6
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Travelocity
Customer Service Contacts

Travelocity Phone Numbers

Phone
1-682-6051000
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0

Travelocity Website

Travelocity Head Office Address

150 Sabre Dr
Southlake
United States
76092

Travelocity Company Representatives

Travelocity Overview

Latest complaint Flight Cancellation Re-imbursement has been filed on 07/05/2012. Latest Resolved Refund not credited since 1.6 years was resolved Nov 9, 2010. Travelocity ranks as the #34 most complained about among Airlines.

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Recent Travelocity reviews & complaints(12)

S
Sagar Gulati
from Kolkata, West Bengal
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Travelocity Customer Care
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Travelocity — Flight Cancellation Re-imbursement

Address:Lucknow, Uttar Pradesh

Hello Sir,
I booked my flight ticket from Lucknow(LKO) to Bangalore(BLR) on 8th December 2012 worth 6949/- which I cancelled on 12th December 2012. My cancellation amount that had to be reimbursed in my account is 5899/- which has not been credited to my account yet. My ticket details are as :

Trip ID :[protected]


Product Type & Quantity ...
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N
niharika.r
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Travelocity Customer Care
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Travelocity.com — Refund not credited since 1.6 years

I booked a round trip ticket from Hyderabad to Saudi Arabia around 1.5 years back. The trip id is 97834669.

Unfortunately, we had to prepone the trip, hence we cancelled the ticket from Saudi to Hyderabad (one way).
When I called the customer care , they said that the refund for a partial cancellation takes a lot of time and sometimes it takes an year even.
I called up the customer care every 2 or 3 months...
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pks2383
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Travelocity Customer Care
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Travelocity.com — Fraud in travel tickets

Address:Bangalore, Karnataka

I have booked air tickets to my parents from travelocity (the online travel agent) well in advance of 15 days before the journey, I got the e ticket without having PNR details.
When I reached to airport and demanded the tickets from the Jetlite counter, they told me that there is no such booking reflected in their system so if you want to journey you have to bye current tickets and as a result I purchased current tickets spending Rs...
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