Trendize — Fake Chair Cover

I purchased magic universal chair cover cross brown, 6pieces for 1899. The seat covers said that the material was strechable. That is not the case. The material is extremely poor quality and nothing to close to the add. If you try to stretch the cloth it will easily tear apart.
I tried calling on the support number [protected] but it continues to not respond and diverts me to another what's app number which is [protected]. No response yet. Can you please help me with a refund