TSRTC — Misbehaviour of Driver

Sir, I do work for IIT Hyderabad Project, Kandi as a Civil Engineer. I used to travel frequently by Palle Velugu bus service from Patancheru to Kandi (IITH Bus stop) as there is no stop for Express Services at IIT Hyd. Today I travelled by a Palle Velugu Service (Medak Depot) from Patancheru to IIT Hyd at Kandi. The following are the issues against Driver as well as Conductor. 1. At Patancheru bus stop, though there were lot of passengers are trying to enter the bus, the driver started taking reverse causing much inconvenience to the passengers especially senior citizens. The conductor is not even tried to stop the bus though she is witnessing all the scenario. 2. Though there were a good number of passengers are waiting at bus stops of Isnapur and Rudraram, the driver intentionally not stopped the bus and continued his driving (The Lady conductor given hint to driver not to stop by tapping the punch on the ms post). You can check it from SR of the conductor that no ticket was booked from these stations. If this is the behaviour of staff of TSRTC, then how can the corporation survives. 3. When myself and one more passenger requested to stop the bus at IIT Hyderabad Project bus stop, the driver started arguing that there was no stop at IIT Hyderabad. Is it true? To my knowledge, Palle Velugu services are passenger friendly and passengers can get down at any prominent location. 4. We asked the driver why did he not stopped the bus at Isnapur and Rudraram though there were lot of pasengers were waiting, he indecently shouted on us to get down of the bus and stating that there was no time for him to answer our querries. We felt very bad. Hence it is requested to have a mechanism to monitor the performance, behaviour and conduct of Drivers/Conductors with the passengers who are the bread and butter for the company. A scanned copy of the ticket is herewith enclosed for details of the Bus and Staff. -- G.Ashok Kumar,[protected].