TVS Motor Company — Company is not supporting for legal documents of my vehicle- vehicle is still unregistered after 6 months of delivery

Address:Chennai, Tamil Nadu
Website:www.tvsmotor.com/contactus.asp

I vaibhavi joshi have purchased Tvs jupiter on date : 18/07/2015 from city wide two wheelers, ahemdabad, Gujarat He delivered vehicle and promised me to give TVs's authorized receipt after RTO passing. He gradually complete insurance Policy and accessory of vehicle, but before RTO he passed away, shop remain closed.Manger and relative are saying that they don't have money and they don't know anything. Manager sunny : [protected] So I contact to TVs company and main dealer, they are not helping. My complain number on tvs support : 38800 Main dealer : Kataria TVS, Ahemdabad Contact number :[protected] Main dealer : I sold "10 vehicles" to city wide but he did not give my payment so i can't help until i get my payment. Company customer care : Gave me Territory manager number who is very rude and not helping me. He cut my phone when i said how can your dealer sold 10 vehicles without payment!! Their dealers can sell vehicles to some sub dealers first without taking payment, this people can sell vehicles to sub dealers without payment but we can't buy vehicle from there by giving full payment, if we do, then it is unauthorized...great company!!! No further updates from company. Con number : [protected] name of TM : Pravin singala I sent so many emails to service.support but they are not replying I can not use my vehicle as RTO passing is not done. I want service book, payment receipt, tool kit, RTO ref number. Ca you give me some email of your's so i can send you insurance copy which is in PDf format, received from company. Here i attached images of payment receipt. One Important point is all customers of city wide who bought vehicle of Honda they got all docs and everything. Thanking you in advance Vaibhavi joshi con : 0 [protected] E-mail : [protected]@gmail.com
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TVS Motor Company customer support has been notified about the posted complaint.
Jan 03, 2016
Updated by Vaibhavi_joshi
TVs is selling their vehicle to some multi brand organization for the sake of increasing their marketing and selling.
And when a customer raise a complain they have been told that we can't help because Mbo is not tvs's authorised
Then why did you people sell your vehicles to them without any payment?
If you buy a product of xyz company from a mall and if you don't get service or product is spoiled then who will be the responsible person?? Mall's owner or company??
How can you be so rude to your consumers?????I think tvs will become famous for poor customer care in short period
Complaint comments 

Comments

is there any one @company who can help us?
I talked to head office they replied : This type of selling of vehicle without payment happens !!!
How can they say this ...if your company is not liable to take responsibilities of your own vehicles then who is going to take it?
company is informed but not taking any action on that!
Company marked status of my complain as resolved wihtout resolving it !!!

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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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