[Resolved]  Tvs Motor Company — delivery of service vehicle deficiency of services

Address:Bangalore, Karnataka, 560016

Hi
Have given my vehicle tvs jupiter ka 53 er 1992 for service at your service center aruna giri kalyan nagar bangalore on 16/3/2018, was told that the vehicle will be delivered on 17/3/2018 which time they had not mentioned about 18/3/2018 being holiday, but received sms @4.15 p. M today informing that the vehicle is ready & asked to collect mentioning that 18/3/2018 is a holiday, since am occupied with some other work requested your personal to wait till 7.00p. M but they refused that they cannot wait for one vehicle beyond 6.50 p. M, if this is the after sales service provided by tvs dealer ship, you can count on why customers are shifting to other brand.

Regards sai kumar
[protected] /[protected]
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Apr 18, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
TVS Motor Company Customer Care's response
Dear Sai,
We regret the inconvenience caused. We have noted your feedback and passed it on to the respective department to improve our services.
Warm Regards,
TVS Motor Company
Complaint comments 

Comments

Wat abt for the services we hv paid, not kept up the time
Vehicle not washed

Will the dealer refund the amount pls confirm

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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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