| Address: | Thane, Maharashtra, 421301 |
Time and again tvs motors services have proved that it is not worth to invest in indian companies.in today's competitive world where companies r going one notch ahead to give excellent services whereas tvs motors r going 100 steps down to provide one 3rd class not ever mediocre services to their customers.
On 3rd june, i went to supreme tvs ulhasnagar to give my tvs apache rtr 200 for 4th free service and service centre said they will give me my bike by 6:30 pm. They called me at 7:00 pm n said there is some noise in engine and hence they called me to visit their cemtre. On 4th june i went there and they told me about the noise which i agree and they said there is a part "gear" inside engine which is damaged and needs replacement. They committed to give bike by next week. Week 2 i called them up m they said part is not yet come and will take few more days. Week 3 i called them up and they said there is one more part "shaft" which is damaged and needs replacement and for that they require time till 23rd june. On 24th june when i called them to know the status they said that mechanic is on leave and will require more days to repair.
I mean this is literally not acceptable. First of all only 2000 kms used 9 months old bike how come parts inside the engine gets damaged. Such a poor quality parts company is using just to keep the bikes cost low and competitive and this is how they give after sales service. It is better to go for a foreign brand where indian companies are damaging the efforts taken by our prime minister of "make in india" campaign.
I will never suggest to go for tvs brand any more if you want to go for a hassle free ride Was this information helpful? | 
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