Hi madam/sir,
I'll always prefer and driving tvs branded motorcycles since 2011to till now, as an indian brand i really proud. I own 2011 star city, an awesome bike. Last week monday booked radeon purple colour, same got delivered on friday with registration. I love the bike's engine, exhaust note everything, later the things gone worried. The showroom peoples were really supportive, they filled up with 1ltr and i filled 5ltrs of petrol on friday. Upto yesterday, the odo was only 191kms, with 1ltr of petrol remaining. Returns mileage of around 38.3kmpl. Got running cutoff 15times, as an engineer of myself, i opened tank cap and closed it, then the moment it started, so i concluded there is problem with tank cap and air lock issue. After day by day, the fuel level reduces and noticeable. Finally noticed petrol leaking in top of tank cap. Shocked and went to vs tvs showroom, shanti nagar, hosur where i purchased my bike. They taken the bike for service. Hope they will change the tank with new one unless rework it. Its a major issue. Pls kindly consider this as a consumer complaint, acknowledge it and resolve the problem completely with mileage checking.
My vehicle no: tn 70 ac 0300
Name: nagarjun m
Phone: [protected]
Hosur-635109
Pls refer the attached file for your reference.
Within 4 days of delivery, the bike started fault due to manufacturing defect. This is serious issue, mileage of 38kmpl, pls change the tank with new one and deliver it after mileage checking.
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