Tvs Motor Company — "m/s balbir, auto", tvs, motor, company bahir, sarbamangala road jora mandir (Panjabi para) burdwan-713101. Two shocker's foun

Suryendu Mishra

from Dumka, Jharkhand

Address:

Bardhaman, West Bengal, 713101

This is for your kind information on dated 23/07/16 myself suryendu mishra, s/o, shri manik chandra mishra of laxmipur math, college more, bardhaman -713101 have been purchased two no's of rear shocker vide tax invoice no. 103 dt. 23/07/16 from "m/s balbir auto", authorised parts stockist, tvs motorcompany, bahir sarbamangala road, jora mandir, (Panjabi para), burdwan-713101. After getting re-registration of my tvs fiero bike no. Wb 42e/ 3579 on dt. 25/09/16 when i go to the motor cycle serving centre at kesabgang chatti, bardhaman there i came to know the defects of those two no's of rear shocker form the mechanic. Last sunday dt. 25/09/16 at about 7:15 pm myself trying to contact m/s balbir auto to say that problem, but m/s balbir auto told me to talk tomorrow as because today is off day. Yesterday dated 26/09/16 at evening 8:00 pm as i came to know from my brother mr shibesh chandra mishra "m/s balbir auto refuses to replace those defective shocker's as per your company's norms.
Please see the problem. Here is a kind prayer please look into the matter for giving me justice. I will be highly obliged for taking action at yours earliest sir. Copy of tax invoice is attached here with the complaint.
With regards,
Suryendu mishra.

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TVS Motor Company customer support has been notified about the posted complaint.

Sep 28, 2016

Updated by Suryendu Mishra Thank you Sir for your kind reply. please look into the matter to replace those two manufacturing defect Shockers. Still I am not getting any communication from there end.as i told you earlier that is on 26.09.16 i have been mailed "m/s balbir auto" to reply the reason for not replace the defective shockers, but still i am not getting any reply from m/s balbir auto. always he is giving to the customer kaccha bill.Lastly at the time of purchase of those two defective shockers he forced to take his kaccha bill but I told him to give VAT Invoice. At last he gave me the manual hand written Tax Invoice. That copy I have been mailed to you lastly.

thanking you,
with regards
suryendu mishra

Sep 29, 2016

Updated by Suryendu Mishra Still no communication from TVS Motors.
Please give me justice.

Sep 30, 2016

Updated by Suryendu Mishra Still today I am not getting any call or any other information from TVS Motors.
with regards,
Surytendu Mishra

Oct 14, 2016

Updated by Suryendu Mishra Still today I am not getting any call or any other information from TVS Motors.
I will be highly obliged if you kindly look in to the matter & resolve my issues. Here is a kind information M/S Balbir auto 's misbehavior with the customers also too much embarrassing. Lastly when came to purchase those above said defective rear shocker's I said M/s balbir auto to provide pacca tax invoice but he refuses to do so and he said in presence of stranger customers in Bengali that " apnader khoob chulkani, bil dite parbo na tate bil nite hoy nin nahole jan." my self told the person to behave yourself. Lastly he gave me that Hand made tax invoice and again said "apnader khoob chulkani." I think he is use too with that such a loose talk.please sir look into the matter to resolve my issues.
with Regards
suryendu mishra
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Oct 31, 2016

Updated by Suryendu Mishra Good morning to all of you Sirs.Please help me to resolve the aforesaid complained issues.Still today i am not getting any call or any other information's from tvs motors ltd.as far as the issue is concerned i am the loyal customer of tvs motors genuine original spare parts. please give me justice.
with regards,
SURYENDU MISHRA
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Nov 09, 2016

Updated by Suryendu Mishra Am i get any justice from your end.If you kindly look in to the matter to resolve the aforesaid issues I will be highly obliged . thanking you.
with regards
Suryendu Mishra
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Comments

Eliot

from Jaipur, Rajasthan

My expensive helmet lost by tvs service centre .even they dont take any action on it -- i want my helmet back or any other action againt them..i a going to service centre for service my apache bike and i am hand over my helmet to the service centre - but when i am coming back for bike my helmet was stolen- and they didnt do any thing about it...

Suryendu Mishra

from Dumka, Jharkhand

Still no communication from tvs motors ltd