Tvs Motor Company — RC and Extended warranty cert not provided from last four months | |||||
Vehicle : TVS Jupiter KM run: 650KM. Date of purchase: 23/10/2016. TVS Dealer : Swatik Krishi Kendra, A-10 jawahar nagar, kota, Rajasthan. Dear sir/Madam, I am writing this email with ref to details of the vehicle purchase with details mentioned above for the following two problems - 1. RC of the vehicle has not been provided to me till date. (more details below) 2. Extended warranty certificate not provided to me till date.(more details below) #1. I have been visiting the dealer repeatedly and since then dealer is giving me one reason or the other and denying me access to RC. After repeated pursuance when I got to see RC document in December 2016, it had incorrect Name of the Father mentioned on it. I asked for the correct document for which the responsible person asked me to collect the updated RC in next 10 days. Those 10 days are not over till today and he is still asking me to come in 10 days. Also I waited for the soft RC paper (to drive vehicle) for 2 hours in dealer office today but it was not provided to me. #2. On the day of purchase I was told that extended warranty certificate/document will be provided after few days. on each visit I was given one reason or the other about it. On todays visit he straight away refused to provide the same. Kindly get both the issues resolved at the earliest. I have paid for every thing then why should I wait. If you cant provide the original RC in 10 days, kindly refund me complete money I paid for the vehicle within 10 days from now. Was this information helpful? | |||||
TVS Motor Company customer support has been notified about the posted complaint. | |||||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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