Tvs Motor Company — Regarding Bike Service & misguide | |
Hello I am Lalit Dhiman owner of TVS apache Fi Bike. My issue is my bike is not working. I went to near by service center in Jagadhri but my issue was not resolved. Then i call to karnal service center Greens Autos, Karnal on 18june, 2015. in between 4-5pm on reception counter. A girl picked call said please come to karnal with your bike we will definately resolve your issue, I said are you sure my issue will be solved they said yes definately. on this monday 29june, 2015. I went there with my bike. I put my bike in tempo and reached Green Autos service center from my village Dulliana Distt: ambala to Karnal tvs Green Autos Service center. When i was reached to the service center they refused to resolve my issue they said we will not be repaired here this model. Its a very bad impression at me i talk to reception for this issue & manages but all are said sorry we are not responsible for this. They straight away misguide me. if they are not capable or not able to repaire my bike then staright away said on call why they misguide me to come with your bike here. Even i talk to Green Autos (MD) he said whats the hell company make for me. I was shocked to heared all this its completely against the company name & fame. My trust from TVS Bikes authorised dealers & customer support. I spent 1500 rs in transpotation charge from my vill. to karnal & vice versa for my bike. my bike not getting started thats why i am faced this issue I ready to pay cost to repaire my bike from authorised service center. Do needfull for me. Its really a disappointing. mobile no: [protected] alternate no: [protected] Was this information helpful? | |
TVS Motor Company customer support has been notified about the posted complaint. | |
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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