[Resolved] Tvs Motor Company — Registration of vehicle

Brijeshwar

Address:

Visakhapatnam, Andhra Pradesh, 530011

Myself Brijeshwar kumar, purchased Jupiter bike through TVS finance on 13 of March, 2016 from Dharmana TVS, Gajuwaka-Visakhapatnam. Since that day onwards the showroom fellows have been taking real test of my patience. Till the date they are unable to provide me any assistance regarding vehicle's registration procedure and unfortunately my temporary registration got expired too last month. In spite of my several visits and calls they are not able to provide me any details. Even they have failed to complete their commitment of providing a free helmet as they had made at the time of purchasing the vehicle. Same thing has been happening with my colleagues too who purchased same model with me. Apart of this I have been noticing vibration of bike while driving and can hear engines different noise after my first free service. I have already told to service personal of the service center but he couldn't gave a ear. I am facing harassment of TVS fellows continuously.

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Jun 11, 2016

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

May 05, 2016

TVS Motor Company Customer Care's response Dear Customer, At the outset we thank you for writing to us. We sincerely regret the inconvenience caused to you. We request you to provide us the following details to help us to serve you better. Vehicle Registration / Chassis Number : KM Run : Your Contact Number & E-mail ID : Kindly revert back as soon as possible for speedy action. For any further clarifications or support regarding service please feel free to contact the undersigned. Team Service Support TVS Motor Company LTD., Hosur, Tamil Nadu Extn No : 3246 / 3236 / 3201 Direct line :[protected] / 270036 / 270001