Tvs Motor Company — Replacement of battery

Address:

380004

On 8th March, 2016 I had placed my Tvs Jupiter for service at stallionz Tvs (Shahibaug, Ahmedabad) in morning. And After the service being done, I had reached at the service center for collecting Jupiter in the evening. Later on I came to know that the battery (AMCO) is being exchanged with other company’s battery(EXIDE) without informing me. And after I told them about this they said “it happened by mistake” and then they again replaced the Battery with AMCO one. But who knows that the EXIDE Battery was inserted unintentionally? After the replacement of battery with AMCO one” Self Start” of my Jupiter stopped working. But now they are telling that you should purchase new battery as the old one is not working, whereas horn and other stuff is working.

And the issue is still not resolved. Each day i make a call at stallionz tvs but i am not getting proper reply. I don't know why tvs is not taking appropriate action despite of complaining too many times.
Why they are not taking customer's issue seriously?

I am now fed up o[censored]sing kick start as the self start is not working.
Lets see how much more time do they need to solve this issue.