I have approach tvs service station at navsari for accidental claim due to minor accident only front mud guard damage. They inform me it will take 4 to 5 days, after 3 days i gave jupiter for repairing, up to 7 days they didn't reply about status, when we started approaching they didn't reply to 3 to 4 calls, then they told they don't have new mud guard to replace then they took 3 more days to repair it. For such a small replacement it took 10 days and company is claiming of express service. With this experience i understand the express service menace no service just washing. Vvv poor response from service department. Also i have received jupiter with improper break setting. Jupiter has completed only 1000 km.
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment