[Resolved]  Tvs Motor Company / Sri Vari Motors Th Road — Bad product / Bad service

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Chennai, Tamil Nadu

Hi, I gave my scooter for a faulty/damaged breaking system on 28/10/14, for which TVS Showroom/service center (Sri Vari Motors TH Road, New Washermanpet Ch-81) didn't have the necessary parts for. After much negligent communication I was given a weeks time to get my scooter back. It has been two weeks now and still I haven't received my scooter back and there is no proper response from the dealers. I received a call today from Sri Vari Motors saying that my scooters due for service is up and was requested to deliver the scooter for repair and service. Doesn't a showroom have the basic of spares for a new product? My scooters been sitting there for almost half a month and yet they call up for service without even checking. Bad product first of all that such a major complaint happened even before the free service period is over. And second, unruly response by the employees. Its not like they are servicing it for free or spending money from their own pocket. I will never refer Sri Vari Motors TH Road nor TVS Wego. Its just a waste of money..