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See vehicle carburator problem, worst beaking system...especially if we go doubles no control at all...Hope you will help me to resolve the issue.. tomorrow (07/05/2016) going to dealer to leave 2nd service, will ask once again with them. Let me see how they replies...
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Not recieving service from TVS showroom
As im buyed a bike(TVS APACHEA RTR160) past 2months back. the bike doesn't existing the self button and i complianed at TVS showroom but yet taking as responsible. please do favour as soon as fovour. Same issue persists... fork problem...
I don't know how they closed complaint without notifying me... silly...
If this the state of affairs with TVS Motor's customer service centre what are going to get our problems resolved? In the beginning itself they had mentioned not to pour our emotions which is very clever. I rather doubt their credibility in rendering service to their loyal customer as really they take us for a ride.
I could not assimilate the rudeness showed by the so called Service Manager on a senior citizen despite my pleadings.
I doubt whether any complaint made here would receive genuine redressal?
I could not assimilate the rudeness showed by the so called Service Manager on a senior citizen despite my pleadings.
I doubt whether any complaint made here would receive genuine redressal?
I have purchased Jupiter and it is having startup issue since I have purchased it, had a word with customer care to replace the Scooter, as it is under warranty, but they said we can not replace it and when we handover the scooter it was in OK condition, Now my question is that do you have any provision where customer can take 3/4 days test ride before purchasing same Bike/scooter(pathetic response).
Today, 3rd time I have given my scooter to service centre for same issue. Service centre engineer fix it for the period of 2 months and after 2 months over scooter start giving startup issue. Not sure whether TVS service centre engineer are well trained or they just giving temporary solution and waiting for warranty expiry date, so that they can charge more money to me to fix that issue, which they can fix it under warranty.
I will request TVS customer care to have look into it and fix the issue permanently, as this scooter is used by my wife and yesterday due to this problem she has to push the bike around 3km.
Scooter has been given to Yash TVS Service Centre, Wraje, Pune to fix the issue permanently. Kindly do follow up with the service centre.
Today, 3rd time I have given my scooter to service centre for same issue. Service centre engineer fix it for the period of 2 months and after 2 months over scooter start giving startup issue. Not sure whether TVS service centre engineer are well trained or they just giving temporary solution and waiting for warranty expiry date, so that they can charge more money to me to fix that issue, which they can fix it under warranty.
I will request TVS customer care to have look into it and fix the issue permanently, as this scooter is used by my wife and yesterday due to this problem she has to push the bike around 3km.
Scooter has been given to Yash TVS Service Centre, Wraje, Pune to fix the issue permanently. Kindly do follow up with the service centre.
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006