[Resolved] Tvs Motor Company — Worst Service Provided By TVS Apache Service Center - Ashwa TVS , Bangalore (First Five services By Ashwa TVS And One paid By Ashwa )

skandasreekantham

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Guys Please be in front of them if you wants there service, i won't recommend anyone for there name.( they don't know the Meaning of Customer Satisfaction and Social Media) And This is also a reminder for TVS, They are taking TVS's name down with themselves. I Got Repaired Outside It Cost Me 6000rs .

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Aug 14, 2020

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Aug 22, 2014

Updated by skandasreekantham I have Taken All Free Services & one Paid Full-Service. After 1st Paid Service I Came To Know that Engine Went Wrong Because of Engine Oil . I Only went to Ashwa TVS Services for every problem within my bike. when I Went to Service Centre and told My Problem, They Are Not Responded Properly & They Said Engine Gone bad because of Engine Oil You Used. (But It was them Only). I Have Trusted Them But They Cheated Me, This Is My First & Last Bike I have Purchased From TVS.
Guys Please be in front of them if you wants there service, i won't recommend anyone for there name.( they don't know the Meaning of Customer Satisfaction and Social Media)
And This is also a reminder for TVS, They are taking TVS's name down with themselves.
I Got Repaired Outside It Cost Me 6000rs
.

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Comments

rathan rukmayya

from Belgaum, Karnataka

Hi Guys,

I own TV's Jupiter. Purchased this moped after lots of research and expectations. Initially vehicle response was good. Good pick-up, smooth engine. After 3 Rd service I used to hear some noise from engine. When ever I complained about this during service. They used to tell it's sound from loose parts.Even after 5 service it was same issue.

Tiered of service guys explanation( Ashes. TVS, DG petrol bunk) decide to show bike to machanic outside. At first test drive he told its sound from engine and told either engine alignment is gone or some part might be faulty( why expert tvs machanics not able to find this) and he even mentioned once in a while these issues comes from the manufacturer itself. Now I am feeling cheated. If it was issue why ashes tvs kept me in dark.

Tomorrow I will get feedback from machanic about the actual issue. If it's really engine issue then definitely tvs is the cheaters.

TVS is offering 24 months of manufacturing warranty but with loads of conditions. I have put already my query to tvs customer services but no acknoledgment yet.

Ashwa tvs not responded well but hope TVS company would respond.

Day2: Engine block was removed and tested in idle. Noise looks to be reduced but not completely.

Nevertheless ASHWA tvs not changed engine oil properly. Which might have costed engine even more. Machanic told wheels or break or clucth or lubrication nothing was done properly. I believe they just washed n polished vehicle in all 5 service. If this is the after service we get from tvs then definitely TVS will loose its valued customer.

Suggestion from my side based on personal experience . Never go for Ashwa TVS. Just money making, no customer value, tottaly pathetic.

There is no -ve star to rate:(