Comments
First of all i would like to say i am not from india.. i am a NRI citizen which have come from a different country and live in india.. i have brought the scotty pept plus just 6months ago.. the scotty has being gone for 3services and yet i was facing so many problems while driving.. i had taken the scotty for the last service.. the mechanic could find the fault and could not resolve the situation and they had to keep the scotty over night.. this is not it.. the guy told me.. it will be fixed today.. as off keeping it over night and still not fixed next day.. they made wait another day and then told me.. we have to wait another 1week untill we receive parts.. i would like to say this.. this is the worse experience i have had.. i will never ever recommend anyone to buy tvs product because the company is not providing any good products and then plus the staff that is working for the company.. do not care about the customers problem.. they dont know how to talk properly with respect.. i had spoken to a lady in the service center named.. sandiya.. the person who booked my scotty.. was arif.. very rude man.. and his manager at sigra tvs service center was anil dubey which was not helpful at all in any way.. he was not giving me any solution or any help and hanged up the phone by saying.. i cant do anything if i dont have parts so you just have to wait.. this is not the solution anyone would want.. please DO NOT RECOMMEND TVS to anyone.
Reply
First of all i would like to say i am not from india.. i am a NRI citizen which have come from a different country and live in india.. i have brought the scotty pept plus just 6months ago.. the scotty has being gone for 3services and yet i was facing so many problems while driving.. i had taken the scotty for the last service.. the mechanic could find the fault and could not resolve the situation and they had to keep the scotty over night.. this is not it.. the guy told me.. it will be fixed today.. as off keeping it over night and still not fixed next day.. they made wait another day and then told me.. we have to wait another 1week untill we receive parts.. i would like to say this.. this is the worse experience i have had.. i will never ever recommend anyone to buy tvs product because the company is not providing any good products and then plus the staff that is working for the company.. do not care about the customers problem.. they dont know how to talk properly with respect.. i had spoken to a lady in the service center named.. sandiya.. the person who booked my scotty.. was arif.. very rude man.. and his manager at sigra tvs service center was anil dubey which was not helpful at all in any way.. he was not giving me any solution or any help and hanged up the phone by saying.. i cant do anything if i dont have parts so you just have to wait.. this is not the solution anyone would want.. please DO NOT RECOMMEND TVS to anyone.
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