[Resolved]  Sony 22" LCD TV / KLV22bx350 — Replace

Address:

Khordha, Odisha

Respected Sir,

I was purchased a TV on[protected] from Hindustan Electronics, Station Square, Bhubaneswar-751001 of Model No.KLV22BX350 SONY 22" LCD. It was using for both PC & TV purpose. And connected with UPS. Unfortunately, a morning it was not working. Then I call toll free number and a service engineer Mr. B. Pattanaik from Happy Care, Sony Authorised Service Center, Bhubaneswar was attended and take some internal parts with him and told within two to three days your problem will be shut out. But till now it is not solved. Now they have no response. After frequent interval they demand value of the parts where the head office says your tv is in warranty and no need any charge. I don't know where is the problem. Please tell me the final conclusion.