| Address: | Hyderabad, Andhra Pradesh, 500084 | | Website: | Uber |
Earlier this morning (29th june, 2016) i booked a cab from shilpa park to kukatpally. Gps was showing estimated time as 6 mins but when i booked the cab, the driver called and said that it will take nearly half n hour to arrive. Eventually, he forced us to cancel the cab saying it would take much time than stated earlier giving a reson that there was heavy traffic jam from kothaguda to shilpa park, when there was none.
When we asked him to come any how, he refused and told us to cancel the cab. When we denied to cancel it and asked him to do so instead.. He refused stating that "y did u choose me wgen there was an option for you to select another cab??""
Now, can uber answer this question that since when was the customer given an option to choose??? And why shall we pay the cancellation fee.. When it was purely the driver's fault???
Driver's contact no. - [protected], [protected] Was this information helpful? | 
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