Uber India — Double Payment Cash toDriver and Online to Uber

Address:15025, Tower 15, Prestige Tranquiity, Budiger Cross, Bangalore 560049

I hired a Uber ride on[protected] at around5.15 or 5.3opm for going from Karanataka Saskrit Unversity (KSU) to my home Toer 15, Prestige Tranquility, Budigere cross, Bngalore 560049.
The fare shown was 669.60 The network contact was lost at KR Puram and the location update stopped. After reaching the destination, I could not pay through online mode (PayTm). So the driver, Mr Rajasekhar, took cash from me. Then yesterday,[protected], when I wanted to hire a Uber vehicle at around 12, I was asked to pay that same amount 669.60 without which Uber App was not allowing me to proceed with the booking a ride. So, per force, I paid 69.60 on line.
Please investigate as to why I was asked to pay again when I had paid in cash to the driver. And Please refund my extra payment.
Thanks
Name- Satish Kothari Mobile [protected]
Email [protected]@gmail.com
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