| Address: | New Delhi, Delhi, 110008 |
I booked cab for my relatives on 29th oct 2017 from 37/20, krishan lal bhatia marg, block 37, east patel nagar delhi-110008 to madanpur dabas main rd, block d, meet vihar, delhi, 110081" somehow, card payment was got selected by default from app which didn't come under notice of anyone. But the extremely shocking thing was this that the driver asked to my relatives all the amount in cash at departure instead of checking it's receipt and amount to be collected from passenger and he collected around 415rs from my relatives. Now, your app is still asking me to pay those amount by card. Everyone, who is using your app or travelling from your cab, should not be very well aware about every service or mode of payment, but your driver must be someone who must be aware of everything and must guide to their passengers. Driver receipt must be showing to it how much he has to collect from passenger which must be zero in my case but still he demanded and collected 415rs from my relatives. I felt cheated from uber driver and uber services also. Now, uber india is not ready to support me for this. They are asking me to pay this amount again instead of interrogating it's driver and also advising me to be careful since next time. Was this information helpful? | 
I have been charged twice for one ride. I selected the mode of payment as praytn but my wallet didn't have enough money.so I paid the cash to the driver. But it was showing outstanding. I need to pay them again and this is unfair as a customer. So I request you to pay me back Rs 120 to me