Uber India — Harassing the customer charging just double amount
M
Maahii
from Delhi, Delhi
Address:
Jaipur, Rajasthan, 302020
Website:
www.uber.com
How can they charge just double with the customer when i am taking the cab regularly from past a week on the same route. How can they do this with their regular customer. And their driver "lakhan" who does'nt have the sense how to talk with the female passenger keeps on arguing me not ready to tell me the customer support number. When he finally shared a number it was the driver support people who were not ready to speak with me by saying that if you want to speak you need to call us from the driver's registered mobile no. I mean are you serious keep on harrasing the passenger not only the driver but the support people as well. They disconnected the call and when i call back them again a guy picked up the call when i ask him about the customer support he denied and when i ask for the number of customer care he said we don't have any customer care number you have to write a mail i told him your driver is arguing with me and charging me double and you are telling me to write a mail at this point of time. Do i need to call a cops to help me that male "ankit" told me do whatever you want to do but we cannot do anything. The horrible start of someone's morning it was my biggest mistake to think that uber is genuine & safe for females. I want a proper explanation in this they cannot harass the customer like this.
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