Uber India — Higher charges taken and trip was ended at much far location!

Address:Hyderabad, Andhra Pradesh, 500032
Website:Uber

Hi,

Yesterday, i booked uber to heartcup coffee (In kondapur) from hill ridge springs (Gachibowli). The surge was 2.5x. However, the driver didn't end the trip at heartcup coffee and instead ended at ameerpet. Because of this, i ended up paying rs 611 for the trip which is much more than what i should have paid.
When i called the driver, he said it was due to network issue and he couldn't end the trip on time and said he will recharge and pay back the money. But even if that was the case he could have called me and told me that but he told that when i called him i. E. During my return trip when i realized this.
This is quite unprofessional and if i wouldn't have realized this and saw my receipt i would have never known that this happened. Also, this incident will make me suspicious of all uber drivers in my future rides.
I have attached below images of my onward (Surge 2.5x) and return journey (1.4x). You can see the amount difference rs 611 vs rs 142 for the onward and return ride for same location.

Driver details:
Haroon malik
Contact: +91-[protected]
+2 photos
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