Uber India — Local trip charged Intercity

Address:

Sector 44A , Chandigarh

Trip Date: 27th Sep 2021
Time: 5 PM

Pick Up - House no 166, Sector 44A, Chandigarh
Drop Off - House no 328, Sector 20A, Chandigarh

I booked Uber on 27th Sep 2021 at 5 pm from Sector 44A, Chandigarh to Sector 20 A, Chandigarh.
It took as intercity and charged Rs 1200 (Invoice attached) for just 4kms.
I am trying to register a complaint through the app, but I have got no response.

Please escalate my complaint as it has caused much harassment to the elderly person who was travelling.