| Address: | Hyderabad, Andhra Pradesh, 500049 | | Website: | Uber |
Hi.. I booked a cab on tuesday (20thsept) to do hazzel free journey to hospital as i was pregnant. Because of that i dint mind paying surge charge. But when i got into the vehicle i came to know that there is no ac at all n also fan not working.. If it works also you get wood smell which was not at all favorable for my condition. I travelled for 1hour 20mins with hell lot of pollution and dust with a sweating body. Do they really think the amount they took from me is worth. Did they provide me the proper service. And on top of it almost 150 extra money for the wonderful car and journey. I would have finished my journey with 50rs if i really wanna go without ac.. With pollution. Dust n noise. Am completely disappointed for the worst car condition today. Driving was good and driver was also feeling guilty for no ac but what is the use when you alrdy stealed my money for poor vehicle condition. Atleast am expecting my extra amount paid as refund for the trouble you have given me today that too in this health condition. Awaiting for your reply.
After sending that complaint they simply say: isue resolved.. Car complaint taken..
What about the struggle which i took while traveling.. Do those guys know english or at least read full complaint send. I was asking for the extra surcharge which was paid for such a pathetic car condition and if it was just a 30 mins drive it would have been ok.. But i travelled almost 1.20mins by paying extra amount.. Do you really think it's was fair enough to take extra 150 rupess with such a horrible journey.. However they have taken amount required for a ride.. We paid extra to get a car on time reach our destination without any issues.. Their issue is resolved.. How about mine.. I hope someone (From uber) who can understand proper english read these complaint or if nobody are able to understand.. Requested a call back from any of your manager. But they said no calls offered.
Such a worst customer support with no resolution. Was this information helpful? | 
Post your Comment