Uber India — taxi fare revised at the time of deboarding

Address:	New Delhi, Delhi, 110096
Website:	Uber

Hi,

I am a regular traveller, i generally book uber due to better cabs and reasonable fare.

Today morning when i booked a cab "uber go" from swami dayanand marg to lotus greens, sector 127 noida, the fare that was reflecting on the screen was inr 368 approx. But when my trip got completed it was inr 480 approx, i don't know on what basis it got exceeded, while there was no heavy traffic on the way, yes but my driver took some other route that i did not ask why.

Same issue was happened yesterday as well, first i booked a cab from new ashok nagar to swami dayanand marg and then i changed the loction and made it lotus greens sector 127 noida, that time also the fare got updated and it was 270-280 approx. But when i reached the destination it became inr 538. Now on what basis this time fare got increased i did not understand. Raised a concern also but there is no reply from your side.

I am highly disappointed with the kidn of service your team is providing. I heard it from others that uber team will increase the fare once you reach the destination but i did not belive as it never happened with me but now the same issue is happening with me.

I want the extra amount charged from me to be back in my wallet.

Also, please make sure that the cab which is been sent by your team is atleast in average condition, it's unhygeinic to travel in such a car which the driver has never bothered to clean.

Qucik reply will be appreciated.

Thank you
Priyanka