Address: | Bangalore Urban, Karnataka, 560022 | Website: | uber.com |
Date: Numerous occasions
client detail:[protected]request number)
full desc: Significant number of times the uber app shows the distance travelled a lot more than the actual distance. I use uber for daily commute and hence the distance is very much the same. While my return journey is roughly 10 kms it consistenly shows 12-13 kms as the distance travelled and the charges increase accordingly. Few times it shows 15 kms (a 50% error).
Inspite of repeated complaints to uber no action has been taken.
Desirable action: Uber should increase the quality of distance calculation and refund the wrong amount deducted to me. Was this information helpful? |
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