Uber India — uber driver avoided pick up & taking calls on 2nd sep'17

Address:

Kolkata, West Bengal, 700040

Had booked an uber on 2nd sep'17 at 20.45 hours. The driver (Someone as soon jha mb [protected]) took the call & was nearby conveying to reach by 2 mnts. Came down from home & called at 20.46 when was told he is at spot which proved wrong. When called again he requested to cancel the booking. Repeated calling (6times) from 20.45 to 20.55 did not yield any result as she jha did not take the calls.
Followed and tried for another but failed getting a cab forcing to take a yellow taxi & commute. Now see there is a charge of rs 47/- put on my account which is not justified as it was not for reasons attributed by me. Submit it should be waived and the driver be pulled up.