Uber India — Uber india cab driver behaved unprofessionally

Address:	560048
Website:	www.uber.com

Team,

I want to bring to notice an incident happened to me on the cab on friday evening 22/07/2016.

I booked the uber cab from hoodi to kalasipalayam road ayyappa temple.

The first driver named raju whom i called confirmed me for the pickup, but later he cancelled the trip himself without any intimation.

Immediately i got an sms saying another driver will come for pickup.

That driver named (Zeeshan) himself don't know my location and we guided him to reach the location.

The driver zeeshan reached the pickup location very late and he knows the route to kalasipalayam main road and took us into different long direction route to reach destination.

This driver drived the car very slowly and took 1.5 hrs to reach the kalasipalayam main road and behaved unethically with us.

While driving the vehicle he was talking with his friend over the mobile phone by doing nasty things over the phone and was chewing tobacco.

Normally the route from hoodi to kalasipalayam should not cross 18.3 km but he took different direction without following our instructed direction he took us in different direction which reached 22km.

He took us via vidhana soudha, shivajinagar and b v k nagar route and overcharged us while reaching the destination.

He drive very slowly and didn't concentrate on the shortest route to reach the destination.

We didn't reached the destination on time and instead he overcharged us.


Even cancellation fee was additionally charged me without having any reason.

I was charged 372 /- with additional 50 /- was charged

In normal case my route to destination will not exceed 18kms and the amount will not exceed 270 /- but original charge was very huge.

My amount should be refunded as soon as possible without any delay.

Also they don't have any proper contact number to notify the customer support team.
.
Please take a strong action against this driver and refund my amount asap!!!.