Uber — Non transparent policy

Address:

Chennai, Tamil Nadu

I have been banned by Uber with Email ID: [protected]@yahoo.co.in with a message policy violation. They don't have voice support and they handle customers over mail, whenever I mail them to activate my account. They give me a vague reply "Its system generated flag for violating our policy, we can't help on this issue. Consider this matter is closed, you can't access Uber any more". During promotions time I have referred many of my friends and relatives and had accumulated around Rs. 4000 in my account as referral benefit. When I ask them reason for banning, they are not ready to share more information. This is form of cheating customers saying referral program, after getting more referrals they ban the benefited account. I want to know more details regarding my account being disabled for. Please help how to chase them for gaining my account access.