Ultimate Teen Patti — regarding chips purchasing from google play account

Address:

Adityapur, East Singhbhum, Jharkhand

I have purchased scratch card of 49 rupees in Ultimate teen patti but chips was not credited in my account. I have mailed to UTP support team but they are not responding and I dont know how to redeem, please help me out.
And please credit my money in my account or give me chips.

My Details are:

Name: Santosh Sen
FBOOK ID: santosh sen
Email ID: santosh.[protected]@gmail.com
Ultimate Teen Patti Support ID: 7422d7d208fe4aa09a284a734a5ff11f/17312543PYSR