[Resolved]  Unicon — Transfer of stocks, dividend and cash balance

Address:

Faridabad, Haryana

I have been a customer doing trading of stocks through Unicon Securities Pvt Ltd for over seven years now. I have of late been facing problems for doing any trade of my 36 stocks through them since last 2 months. It is becoming difficult to reach them over phone as telephone No. of their customer help line is in-accessible as no body comes on line after the call is put on some endless music to be heard by the caller until one gets frustrated and disconnects the call. I have been interacting on e-mail with them and have exchanged as many as 30 mails to entice some response from them without any concrete result except receiving on few occasions a standard reply from them that the problem is going to be solved with 2 weeks time. I have cash balance amount of approx. Rs 1, 000.39 lying with them. There has been no credit of dividends in my ledger account declared by companies of which I hold stocks as such they remain unpaid. I have met personally Mr Anurag Nayar, CTO at their Noida office on 30th May 2104 and he too gave me same assurance that the matter is being resolved with NSE/BSE within 2 weeks time. I wanted to handover my DIS for transfer of stocks from Unicon Securities Pvt Ltd DP account to my new account which I have opened with HDFC Securities Ltd, DP IN 301549 A/C No: 39623634. Mr Nayar told me that I should fill DIS form in phases on hearing from them whenever stocks held by me are unfrozen by NSE/BSE as he felt that all 36 stocks would not be unfrozen in one go by NSE/BSE. Since I have not been able to get proper redressal of my problem, I want to register my complaint: My complaint 1. I want all my stocks lying with Unicon Securities Pvt Ltd to be freed and transferred to my new DP account opened with HDFC Securities Ltd, DP IN 301549 A/C No: 39623634. 2. I want, Unicon Securities Pvt Ltd, to pay me entire money standing in my credit with them. 3. I want, Unicon Securities Pvt Ltd, to pay dividends for any of stocks held by me received by them and not appearing in my ledger. 4. I want to claim losses, from Unicon Securities Pvt Ltd, likely to suffered by me by restraining me to take the golden opportunity to cash on current upbeat market