[Resolved] Uniconnect — international sim card

K Mohanakumar

from Ernakulam, Kerala

Address:	Ernakulam, Kerala, 682022
Website:	www.uniconnect.in

I purchased an international sim card (Sim no.[protected], mobil no.[protected] from cochin international airport by paying rs 4800 (20 days scheme) on 8th may 2018, on my way to france. After reaching paris, the sim card was not functioning. I was in great difficulty abroad, and not able to contact anybody in the airport. I made several emails to your company, but the response were very passive. I could not use the sim card during the period of my stay in france.
Please take immediate steps to refund the amount, and also compensate my mental agony and difficulties after reaching a foreign country. Awaiting an early reply from you.

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Jul 13, 2018

Complaint marked as Resolved

Uniconnect customer support has been notified about the posted complaint.

Jun 10, 2018

Updated by K Mohanakumar I purchased an International SIM Card (SIM No.[protected], Mobil No.[protected] from Cochin International Airport by paying Rs 4800 (20 days Scheme) on 8th May 2018, on my way to France. After reaching Paris, the SIM card was not functioning. I was in great difficulty abroad, and not able to contact anybody in the airport. I made several emails to your company, but the response were very passive. I could not use the SIM card during the period of my stay in France.
Please take immediate steps to refund the amount, and also compensate my mental agony and difficulties after reaching a foreign country. Awaiting an early reply from you.

Verified Support

Jun 11, 2018

Uniconnect Customer Care's response Dear Sir,

We are sorry for the inconvenience caused, we are looking into this please bear with us.

Regards
Uniconnect