[Resolved]  Uniconnect — refund of the usa sim purchased at igi airport delhi

Address:Mumbai City, Maharashtra
Website:www.uniconnect.in

Us sim purchased from the uniconnect counter at igi airport, new delhi was working only on 2g instead of 4g as confirmed by uniconnect on the 27th december 2017. I had purchased the 2 month plan for inr 4500.

The moment i landed in ny it is showing only 2g connection inspite of my handset being compatible with all 4g bandwidths (Samsung galaxy e7). Within two days i received a confirmation that the connection will be disconnected and refund made.
Now i am following up with the uniconnect mumbai office but everytime they are asking that final approval from management is pending. Now they have even stopped replying also.
Request you to look into the matter and resolve the issue without further delays

Regards,

Atul bhan

On behalf of
Ahana bhan
+[protected].
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2018
Complaint marked as Resolved 
Uniconnect has refunded the money by transferring the money by way of NFT to the bank account forwarded to them almost a month back . thanks
Uniconnect customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uniconnect
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    270
    Pending
    0
    Resolved
    53
    Uniconnect  Address
    No.52, 1st Floor, Behind Karnataka Bank, Cubbon Road, Infantry Road, Bangalore, Karnataka, India - 560001
    View all Uniconnect contact information