United India Insurance Company [UIIC] — claim request motor claim : vehicle no: tn 07 bp 4718

Address:Chennai, Tamil Nadu

I have submitted my claim request on 12 Dec 2018 with needed details. I received a initial reply and informed that it's in progress. But after many enquiry and escalation email to get proper status on claim there is no reply and even I called local representative and he said he did not received emails where I have replied to him on the email which is communicated by them.
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My truck no. PB 12Q 8051 had a full insurance cover and after accident I spent five lakh rupees (with receipts)to rebuilt my truck and as a claim I got only 165872 rupees. Why I paid only this less sum of rupees after I had a full insurance cover.
Explain me why briefly?????

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