University Of Madras — never received course completion certificate and other certificates

Dear director,

I have completed my mca in dec 2015 and have cleared all the papers. When i contacted to my study centre universal collage, bangalore for certificates, they said you have to contact to madras university directly. When called the certification division they said you have to call to first call to course completion department and collect the course completion certificate. But to collect it from long time i am calling to so many numbers. But till now i did not receive my course completion certificate. I have sent some mails as well but never got any reply.

The below are the numbers so far i called:

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Name - santosh kumar gouda
Id - c12322pca6002
Mobile no - [protected]
Location - hyderabad
Degree - mca

Regards,
Santosh gouda