University Of Madras — Request for University Rank Certificate

I have raised a request to obtain a certificate for University Rank in the Dept. of Human Resources with the University on 06 December 2022.
The instruction received was to write a covering letter to The Registrar, along with a DD for INR 100, a copy of the Provisional/ Graduation Certificate and a Self addressed envelope which was required to be submitted to the DD Section. All actions were completed on the same day.
Despite numerous phone calls to[protected]the MBA section that claimed to handle MA HRM students) from December till date the call goes unanswered most days. On other instances calls made to the University get redirected to[protected],[protected],[protected],[protected],[protected] however no concrete information is provided.

"SB Collect" Txn DUK2666398 dated 06/12/2022 for Rs. 100.00, is the application made towards the certificate.

I would really appreciate assistance in this matter.