University Of Madras — Showing absent for the appeared exam in the result published on 28/07/2021

Dear Sir/ Madam,

I am Manisha M, studying B.Com(General) from Madras university through distance mode and written all the exams online mode. My enrollment number is A19101UCM6181.
For the exam written on March 22nd 2021 (URZ3A BUSINESS STATISTICS AND OPERATION RESEARCH I), it is stated as absent. I had written the exam and directly submitted the answer sheet at the university.
I do not know, how the result shows that I was "Absent". I have attached the results and evidence along with this letter. I tried to contact the university through e-mail and call many times and they are not picking up the call, also no response was received for the number of emails sent.
Please do the needful to correct the result as early as possible.
Thanks for the understanding. I'm waiting for a reply. Please help me to get the correct result. I have attached the relevant details below.

Enrollment number: A19101UCM6181
Subject: BUSINESS STATISTICS AND OPERATION RESEARCH I
Subject code: URZ3A
Date of exam: 22/03/2021
Result date: 28/07/2021
contact: [protected]@gmail.com

Thanks and Regards,
Manisha.M