Upgrad — Cancellation of course and EMIs

Address:	Premswathy, KSRA-55, TC -28/395-(1),Bhajanamadom lane, Kaithamukku, Pettah P.O
Website:	learn.upgrad.com

I have enrolled in your post graduate diploma in Datascience since may, 2021. The course had provided me valuable insights and adds volumes to my career progression. However, I am currently unable to find enough time to complete the lectures and assessments due to my mother being terminally ill due to cancer related ailments and requires continued surveillance and care, I am the only person who will be able to take care of her now. This coupled with the long work hours and the pressure of meeting deadlines at work is not helping either. Given the circumstances. I have requested the team to defer my course for a year, following which I would be able to continue this course and complete it. This would require exempting me from payment for the period in which I will not be attending the course. But the EMIs have been auto debited from my salary account which has affected our survival through tough times including the medical expenses. I dont want to continue with this program any soon. Therefore kindly relieve me from this loan or EMIs and the course from upgrad.