Upgrad — Course discontinue

I have enrolled in digital marketing course in March 2022. The course had provided me valuable insights and adds volumes to my career progression. However, I am currently unable to find enough time to complete the lectures and assessments due to some personal issue. This coupled with the long work hours and the pressure of meeting deadlines at work is not helping either. Given the circumstances. I have requested the team to defer my course for a year, following which I would be able to continue this course and complete it. This would require exempting me from payment for the period in which I will not be attending the course. And i don't want to pay my further EMIs I dont want to continue with this program any soon. Therefore kindly relieve me from this loan or EMIs and the course from upgrad.