Upgrad — Misguided information about course and loan

Website:

www.upgrad.com

Hi,

So few days back I was browsing upgrad. So I got a call from their representative regarding course. So I told my financial condition isn’t good I won’t be able to do that course. So he offered me scholarships and other offers saying you have to pay 10 thousand rupees block amount if I don’t wanna do course later that’s ok.So I arranged that and gave them. Later on I felt my condition isn’t good also some family problem is going on. I decided to cancel. They then said according to their policy my 10K won’t be refunded. I was sad and was thinking what can I do now.

Then their agent said he can help me. He will transfer me to a cheaper course. Like Liverpool Business School MBA they offer has two parts including IMT Ghaziabad PG program. So I’ll be transferred to IMT Ghaziabad program.

But I told him my financial condition is very bad. So he said at that time like we’ll take admission for now and we can defer this course for 3 months and then again defer. He said I can defer and move my course start date till the time I’m able to pay them. So I thought this is better than wasting 10 thousand rupees I submitted that too I rented from someone.

So he said but do so we first have to pay course fee and don’t we worry we’ll take loan. And then he told me that loan too will be get deferred or will start when I’ll start course that means If I would defer it to next year so loan emi will start at that time. That’s what he told.
And also during this phase he’ll use my referral code on the leads he generates and will give me cashback so by the time I’ll be having money to pay emis too.

So once all was done I get message from loan provider that my emi is due for next month November 5. So they totally misguided me. I don’t have any money to pay emis.

Please help me get refund from them. Either Upgrad pay money back to their loan partner Zest Money. Or refund that whole amount in my account so I can close this loan with Zest Money.

Please help me! My financial condition is worse. This wasn’t supposed to be happening like this way. I was totally misguided by false promises and schemes.

Help me!!!