Upgrad — Not cancelling my admission

P

priyankaghadage10

from Pune, Maharashtra

Jul 14, 2022

Address:	Nishuvi, Ground Floor, 75, Dr Annie Besant Rd, Worli, Mumbai, Maharashtra 400018
Website:	www.upgrad.com

I took an admission to an MBA program for October intake with Upgrad for which I left my job.
During one of my exam I got 6 month suspension from University, I asked for resolution to Upgrad but didn't helped me with that. After passing 3 months I lacked with money. So asking Upgrad cancel my admission but they are not listening it and forcefully asking me to continue and pay the Fees. I was paying No Cost EMI fees to Upgrad through Zestmoney. Now Zestmoney is applying bouncing charges against me. Since 30th June I am asking Upgrad to cancel my admission without refund of paid fees still they are for cancelling it. Due to financial crisis I am not able to pay the fees they are not considering it and forcing me to continue with it and asking me to pay the fees. In name of aboard education they are trapping the people and doing this kind of fraud. Please help me this.

Was this information helpful?

No (0)

Yes (4)

Related reviews

View all 127 Reviews

Comments

N

Nanigoud

Jul 16, 2022

Hello Priyanka, similar to ur issue it happened with me too, now as per their bledy policy im suffering and I need to pay 4.8lks. Their course is pathetic . Here in this platform u won't get resolution please do see my complaints tooo, after a long time it will automatically shift to resolve state.
I think we all can fight together on this kindly let me know if you are OK to discuss and I did created a group for people like us few of them I found in Twitter

Reply

upGrad Education Pvt Ltd's reply, Jul 26, 2022

Hello! Sorry for the inconvenience caused to you. I would to suggest you to opt for a program change if you already paid the full fees. Refund as per the policy is not possible, as the same is clearly stated in our terms and conditions.

Also would like to inform you the Twitter group, they will not be able to assist you as we have informed based on our policy. If you wish to opt for program change, please write us at [email protected].

Please note https://www.consumercomplaints.in is not a reliable portal to raise your concerns as they do not allow upGrad to get your information and provide you with a solution. We would request you to write us at [email protected] for a proper closure.

Regards,
upGrad Grievance Redressal Team

U

upGrad Education Pvt Ltd

from Mumbai, Maharashtra

Jul 26, 2022

Hi Priyanka, Greetings! Sorry for the inconvenience, We understand your concern, however please note our refund policy is mentioned on the offer letter is provided to you. Post batch commences, refund is not possible.

Please note https://www.consumercomplaints.in is not a reliable portal to raise your concerns as they do not allow upGrad to get your information and provide you with a solution. We would request you to write us at grievance.[protected]@upgrad.com for a proper closure.

Regards,
upGrad Grievance Redressal Team

Reply