Upgrad — Refund needed

I opted for data analytics course and i have paid 1k through gpay and 15500 through walnut 369 due to my personal reason I'm unable to attend the classes so i need refund I mailed the customer care o[censored]PGRAD but my problem is not solved... There are many cheaters in working in upgrad and they are brain washing us collecting money...
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Hi Saraswathi, Greetings! Sorry for the inconvenience, We would like to inform you that once batch commences, refund is not possible. This is mentioned in the offer letter as well, we would request you to refer the same.

Please note https://www.consumercomplaints.in is not a reliable portal to raise your concerns as they do not allow upGrad to get your information and provide you with a solution. We would request you to write us at grievance.[protected]@upgrad.com for a proper closure.

Regards,
upGrad Grievance Redressal Team

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