[Resolved]  Urban Company — 1: Intense Deep Cleaning for 2 bathrooms and 2: Move in Cleaning for 1 bathroom.

Address:

Vadodara, Gujarat

This is the fact finding o[censored]rban Company/Clap;
I opted for options
1: Intense Deep Cleaning for 2 bathrooms and
2: Move in Cleaning for 1 bathroom.

The URBAN Company, personnel have spoiled my Jaguar Fittings and tiles using Acid and Glass Paper+Knif type of things. As per the specification and commitment by the URBAN Company, these personnel are professionals and equipped with all tiles cleaning Machine and proper defined liquid. Unfortunately, these personnel were local labour type of persons having neither such defined necessary liquid nor machine. And took 3 hrs and spoiled all bathrooms fittings and tiles.

I called up URBAN Company Customer care executive, Mr. Rishab has come on line whom I reported all such incidents and asked him to immediately replace all spoiled jaguar fittings and tiles etc. He ignored and said will talk to cleaning personnel and get back to you. They never ever called me nor taken any action for replacing etc. For their sack they give only miss calls which is not recalled.

I strongly request your goodselves to take proper actions on so called URBAN Company and delist as well as cancel license to ensure such things should not repeated with other customer(s)