Urban Company — Bathroom not cleaned but we paid full money

naresharya

from Noida, Uttar Pradesh

Apr 27, 2024

Address:

Suman Naresh Arya A1- 1402, Cleo County Sector -121, Noida U.P PIN - 201301

Dear sir,
we have taken the weekly bathroom cleaning service for 4 weeks. this is to bring in your notice that full payment was taken from us initially only.

After giving three service, forth service was due on Tuesday 16th April 2024. but it is sorry to say that neither we got the service nor any refund on Prodata basis.

so you are requested to provide one service or refund the amount on pro dada basis.

Phone number from which order was booked : [protected]
Alternate mobile number : [protected]

Address where your cleaner is required to provide service :
Suman Naresh Arya
A1- 1402, Cleo County
Sector -121, Noida
U.P
PIN - 201301

Requested to look into it.

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Urban Company customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2024

Urban Company Customer Care's response Hi Naresh,
We sincerely apologize for the inconvenience caused. We trust that our team has been in touch with you and has provided the best possible resolution to address your concerns. If you require any further assistance, please don't hesitate to reach out to us at [protected]@urbancompany.com, and we will promptly attend to your needs.
Regards, Team Urban Company