Urban Company — Deficient Premium home cleaning Services
R
RajeshRao65
from Bengaluru, Karnataka
Apr 1, 2023
Apr 2, 2023
This thread was updated on Apr 2, 2023
I subscribed to premium home
Cleaning services o[censored]rban company on January 22, 2023. The service providers did shoddy cleaning. When I pointed out the stained floor tiles, they argued that the tiles were faulty. They also insisted that I give them a 5 star rating. Since I was alone I got intimidated and complied. The chief supervisor left the site immediately after arrival. I am uploading 2 photos. The first one post urban company cleaning and the second one after manual cleaning. I am really disappointed with this service from
UC.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.
Regards, Team Urban Company