Urban Company — Painting - 100%advance, no work - no support - no refund

I signed up for paint job and was assured 2 labourers, and complete house will be protected including all furniture and flooring.

Only 1 labourer turned up, saying second is busy.
Horrible maskin job done - no protection on furniture and no protection on floor. Says I will clean it.
Uses thin paint, when pointed out - says it will look ok once the paint has dried
Does not clean any part of the house

Second day
Again only 1 labourer - says second labourer wants holiday because of Sunday
Does not clean home
Old wall marks still visible from the thin layer paint, and he says i will do a touch up - can you believe it??? Touch up for a new job just done?

I stop work and try to call Urban Company

Tried calling person who took my order
No answer

Tried calling support
No answer

Send email
No answer

No resolution for 3 days
My money is gone - house is in horrible mess - and no job done and Urban Company not willing to provide resolution or issue refund.

They are a fraud company.
Do not do business with them !!!