[Resolved]  Urban Company — Product damage during fridge clearing booking , unable to use and fridge door closure issue under warranty, resolution required

Professional visited for fridge door repair service . Informed to cancel this 4.30pm booking due to non availability of new gasket for godrej fridge door repair.
Spare parts damaged while fridge cleaning work booking
Also informed to call godrej service team for resolution.

Kindly permit me to book godrej service team for rectification and the same must be reimbursed as per your warranty terms and conditions
.
Hence Chat executive assured all expenses amount will be reimbursed under warranty don't worry.

Booking screenshot is attached property damaged warranty class applicable till final repair, assured for total reimbursement

Arrange callback immediately from concerned escalation team Tamil department,

Unable to close fridge door since from 06.02.2023
Kindly intervene in this long pending issue and do the needful
+1 photos
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Mar 23, 2023
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2023
Urban Company Customer Care's response
Hi Ravi,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards, Team UrbanCompany
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