Uti Infrastructure Technology & Services Limited [Utiitsl] — Pan Card correction

I recently applied for pan card correction and I paid the payment and payment also successful but ekyc verification error coming. And I have tried for 3 times and all the 3times I paid money and all are successful payments and deducted money from my account, but ekyc error coming... They even not intimated anything about the application failure and money deducted...