Address: | 395010 | Website: | uttamvastra.com |
I've ordered and received the above mention dress material from uttam vastra portal through the order no: 249034, by paying an amount of amt . Rs.699/-+ rs.100/- as courier charges. Since i received a damaged material, i immediately booked a return order. On receipt of my complaint they have initiated a return order. They asked me to return the material through any courier, for which the courier amount will be returned to me vide their mail dt march 7, 2016. As er their request ive returned the material trough blue dart courier and mailed the courier slip copy vide my mail dt mar 8, 2016.
But now i've received refund for the dress material only. And my courier carges of rs.465/- has not been refunded. Even after mail, i've getting any response. Kindly do the needful to get back my courier charges pl.
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Still my complaint of refund is not yet settled. Not even got a call or mail from uttam vastra. how to legally file a case