Uttamvastra.com — Dress material - fancy bridal anarkali suit

Address:395010
Website:uttamvastra.com

I've ordered and received the above mention dress material from uttam vastra portal through the order no: 249034, by paying an amount of amt . Rs.699/-+ rs.100/- as courier charges. Since i received a damaged material, i immediately booked a return order. On receipt of my complaint they have initiated a return order. They asked me to return the material through any courier, for which the courier amount will be returned to me vide their mail dt march 7, 2016. As er their request ive returned the material trough blue dart courier and mailed the courier slip copy vide my mail dt mar 8, 2016.
But now i've received refund for the dress material only. And my courier carges of rs.465/- has not been refunded. Even after mail, i've getting any response. Kindly do the needful to get back my courier charges pl.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Uttam Vastra customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
Still my complaint of refund is not yet settled. Not even got a call or mail from uttam vastra. how to legally file a case
complaint not yet resolved. uttam vastra fraud company.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttam Vastra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    405
    Pending
    162
    Resolved
    174
    Uttam Vastra Phone
    +91 79 3091 3503
    Uttam Vastra Address
    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
    View all Uttam Vastra contact information